Privacy Policy

1. Who we are

SillyDino Digital Marketing Agency (“SillyDino”, “we”, “us”, or “our”) provides digital marketing, SEO, Google visibility, Google Maps and local discovery, websites, campaigns, brand strategy, conversion path, and AI Search Readiness services for businesses targeting local, regional, and international markets.

For privacy questions or requests, contact us at Nadi@sillydino.com.

2. Scope of this Privacy Policy

This Privacy Policy applies to information collected through sillydino.com/, contact forms, email communication, snapshot requests, discovery conversations, and project-related communication with SillyDino.

This Privacy Policy does not cover websites, platforms, tools, or services operated by third parties. If you click a link to another website or use a third-party platform, that third party’s own privacy policy applies.

3. Information we collect

Information you provide directly

When you contact us, request a snapshot, or discuss a project, we may collect:

• Name and business name.
• Email address, phone number, WhatsApp number, or other contact details you choose to provide.
• Website URL, target market, business category, service needs, and project goals.
• Messages, files, screenshots, links, documents, or other information you voluntarily send to us.

Business and project information

For visibility reviews, SEO work, AI Search Readiness work, Google Maps work, website work, or campaign planning, we may review business information such as website pages, public search results, Google Business Profile information, social media pages, advertising accounts or reports you choose to share, analytics screenshots, competitor examples, and publicly available business information.

Automatically collected technical information

When you visit the website, some technical information may be collected automatically, including:

• IP address, browser type, device type, operating system, and approximate location based on technical signals.
• Pages viewed, referring pages, time on site, clicks, and other usage information.
• Cookie identifiers or similar technologies, where cookies or analytics tools are enabled.
• Security logs used to protect the website from spam, abuse, or unauthorized access.

4. How we use information

We may use information for the following purposes:

• To respond to inquiries and contact requests.
• To review visibility snapshot requests and decide whether there is a good fit.
• To understand your business, market, competitors, website, and growth goals.
• To prepare recommendations, proposals, audits, reports, or project scopes.
• To deliver agreed services, manage projects, and communicate with clients.
• To improve the website, content, user experience, and service offering.
• To measure website performance and marketing effectiveness, where analytics or advertising tools are enabled.
• To protect the website, prevent spam, secure our systems, and troubleshoot technical issues.
• To comply with legal, accounting, tax, contractual, or regulatory obligations.

5. Legal bases for processing

Where privacy laws such as the GDPR or similar rules apply, we rely on one or more legal bases depending on the situation:

6. Cookies, analytics, and tracking tools

Our website may use cookies, pixels, tags, analytics scripts, or similar technologies to help the website work properly, understand how visitors use the site, improve content, measure campaigns, and protect the website from abuse.

Depending on the tools enabled on the website, these may include:

• Essential cookies needed for basic website operation, security, forms, and session functionality.
• Analytics tools such as Google Analytics or similar tools, used to understand website traffic and performance.
• Advertising and remarketing tools such as Google Ads or Meta tools, where enabled, used to measure campaigns or show relevant ads.
• Security and anti-spam tools used to protect the website and contact forms.

You can control cookies through your browser settings. Where required by law, optional analytics or marketing cookies should be controlled through a cookie consent banner or similar consent tool.

7. When we share information

We do not sell personal information. We may share limited information with trusted service providers only when needed to operate the website, respond to requests, deliver services, measure performance, or comply with legal obligations.

Service providers may include, where used:

• Website hosting, security, backup, and performance providers.
• WordPress plugins and form/email delivery tools.
• Email, cloud storage, document, communication, and project management tools.
• Analytics, advertising, and tag-management platforms.
• Payment, accounting, legal, compliance, or professional service providers.
• Contractors or collaborators who help deliver agreed client work under appropriate confidentiality expectations.

We may also disclose information if required by law, legal process, government request, to protect rights and security, or in connection with a business transfer, restructuring, or similar event.

8. International transfers

SillyDino works with international markets and may use service providers, communication platforms, cloud tools, analytics tools, and business systems that operate in different countries. This means information may be processed or stored outside your country of residence.

Where required by applicable law, we aim to rely on appropriate safeguards, contractual protections, data processing terms, adequacy decisions, or other lawful transfer mechanisms used by our service providers.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or allowed by law.

When information is no longer needed, we aim to delete it, anonymize it, or store it only where required for legal or legitimate business reasons.

10. Your rights and choices

Depending on your location and applicable privacy laws, you may have rights over your personal information, including the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete certain personal information.
• Object to or restrict certain processing.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.
• Opt out of non-essential marketing communications.
• Complain to a relevant data protection authority if you believe your rights have been violated.

To make a privacy request, email Nadi@sillydino.com. We may need to verify your identity before responding to certain requests.

11. Marketing communications

We may contact you about your inquiry, project, requested snapshot, or related business communication. If we send optional marketing communication in the future, you can opt out by following the unsubscribe instructions in the message or by emailing us.

We do not want to send unwanted messages. If you receive a message from us and do not want further communication, email Nadi@sillydino.com and we will update our records where reasonably possible.

12. AI-assisted work and visibility research

SillyDino may use search engines, analytics tools, public web sources, SEO tools, AI-assisted research tools, and internal analysis methods to understand how a business appears online, how search engines and AI systems may describe it, and how its digital presence can be improved.

We do not intentionally submit sensitive personal information to AI tools. If client information is needed for AI-assisted drafting, research, or analysis, we aim to use only the information necessary for the task and avoid including private credentials, payment details, or sensitive personal data.

We do not make decisions that produce legal or similarly significant effects about individuals solely through automated processing.

13. Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. These may include HTTPS, access controls, secure hosting, email security, backups, and limited access to project information.

No website, email system, or online service can be guaranteed to be completely secure. Please avoid sending passwords, private account access, payment card information, or highly confidential information through ordinary contact forms or email unless a secure process has been agreed.

14. Third-party links and platforms

Our website may link to third-party websites, social media pages, tools, platforms, videos, or resources. We are not responsible for the privacy practices, content, or security of third-party websites or platforms. Review their privacy policies before sharing personal information with them.

15. Children’s privacy

SillyDino’s website and services are intended for businesses and professional users. We do not knowingly collect personal information from children through this website. If you believe a child has provided personal information to us, contact Nadi@sillydino.com and we will review the request.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, tools, services, legal requirements, or business operations. The updated version will be posted on this page with a new “Last updated” date.

17. Contact us

For privacy questions, requests, or concerns, contact SillyDino at:

Email: Nadi@sillydino.com
Website: https://sillydino.com/